Friday, April 8, 2011

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5 Sure-Fire Tips for Buying a New Computer

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5 Sure-Fire Tips for Buying a New Computer

by: John Lenaghan

So you're thinking of buying a new computer...

Where do you start? There are so many brands and models of computers available, and it can all be a little overwhelming when you start to look around.

How do you decide what type of computer you need? And perhaps more importantly, how do you decide what the best value is?

I have sold computers professionally for almost 20 years, and there are certain "tricks of the trade" that most computer stores and salespeople use. Knowing these secrets can make your decision easier and will help you buy the right computer for your needs.

1. Buy What You Need, Maybe a Little More

One of the most important things you can do when buying a new computer is make a list of the things that you will be using it for. There are so many different models - with different capabilities - that you can easily buy more, or less, than you really need if you don't.

If this is your first computer, this can be a little tougher. Until you've used a computer, it's hard to know exactly what you might want to do with it beyond the obvious, like connecting to the internet.

Regardless, you should think about some of the things you might want to do. Some possibilities include:

- Connect to the internet
- Play games
- Digital photography
- Digital video
- Type documents
- Accounting
- Design websites
- Programming
- Digital scrapbooking
- Geneology

Some of these things need more power than others. For example, connecting to the internet really doesn't need a lot of power. Even the most basic computer available will probably work just fine.

Digital video and many games need a lot more power. If you don't get a fast enough computer with enough memory, you'll be disappointed with the performance.

Knowing what you're going to be using your computer for will help your salesperson, whether they're on the phone, the internet or standing in front of you, recommend the best system for your needs.

As a general rule you're always better off buying more power than you need rather than less, but buying too much can be a waste of money.

2. Warranty Considerations

Computer warranties are one of the most confusing and obscure parts of your purchase. Most manufacturers have cut back on their customer service to the point where poor service has become a given.

The three most common options are onsite, carry-in or manufacturer's depot service.

Onsite service can be helpful, but think about whether you want to have to be available for a technician to come and diagnose your computer, and possibly have to come back with parts at another time.

Carry in service is a good option, but find out whether the service center is factory authorized for warranty repairs, as well as whether the technicians are all certified.

Shipping your computer to a factory service center can take a long time - sometimes a number of weeks. It also creates risk that your computer will be damaged or even lost in shipping. In some cases, the manufacturer will even replace your computer with another unit and ship it back to you, rather than repairing it. This can result in your losing any information that was on your system and having to reload all your software.

Another aspect of the warranty to find out about is technical support. Find out if the computer manufacturer offers a toll-free phone number and what the quality of service is like.

The better computer salespeople will be honest about this and tell you if a company's service leaves something to be desired. You can also do some research on the internet - most of the computer magazines like PC Magazine and PC World have annual customer service comparisons that rate the larger computer companies.

Always find out how the warranty is handled before making your decision. Even if it doesn't influence your choice, knowing what to expect if something does go wrong will save some nasty surprises down the road.

3. Can You Negotiate the Price Down?

A computer is a relatively large investment - anywhere from a few hundred to a few thousand dollars. Many computer buyers expect that there is a significant amount of "wiggle room" on the price.

The reality is that most computer hardware - the physical pieces like the computer, monitor and printer - is sold at very low profit margins. Often, computer systems are even sold at or below the dealer cost. When you're buying a computer, it never hurts to ask for a better deal, but don't be surprised if you only get a few dollars off, if anything.

Over the close to 20 years I've sold computers, I watched the profit margins go from over 40% to less than 5%. It's almost embarassing to offer a $20 discount on a $2500 computer system, but that could mean the difference between making and losing money on the sale.

What you can do to get the best price is to do some comparison shopping. Most computer stores offer price-matching guarantees, so if you find your computer for less at another store, most dealers will match or beat that price, even if it means they lose money.

4. How Do Computer Stores Make Any Money?

You might be wondering how these computer stores make any money if they're selling computer for so little profit.

Their money is made on add-on items. The highest profit areas in most computer stores are cables and "consumable" products such as printer ink and paper.

Printer ink is a huge money-maker for most computer stores (even more so for the printer manufacturers). Why is this? Once you've bought a printer, you're going to have to replace your ink at some point, and continue to replace it as it runs out.

Most chain computer stores and office supply stores that carry a large selection of ink cartridges make more from ink than they do from the computers themselves.

Cables also have huge markups. A cable that costs the store $2-3 will often sell for $20-30. That's ten times their cost!

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3 Summer Computer Tips

3 Summer Computer Tips

by: Sharron Senter



Written By: Sharron Senter


#1 – Summer Computer Travel
Holiday travelers should be on alert when arriving home from long weekends, such as the Fourth of July, a popular time for computer viruses to spread.

Most computer users have a tendency to turn off their computers when away on trips, which means you’re not getting newly-released anti-virus patches or anti-spyware updates; the two most common areas that cause computers problems. We recommend you update anti-virus and anti-spyware scans before opening e-mail or going online after an extended absence.

We consistently see an increase in calls for virus related problems immediately following long weekends. Avoid the problems altogether by updating your security software before using your computer. For a free listing of viruses, spyware threats and trends, visit: www.VisitingGeeks.com/downloads.htm

#2 -- Should You Leave Your Computer Running?
One question we hear frequently is, "Should I leave my desktop computer on or turn it off?"

There are 2 schools of thought…
Turning it on and off numerous times during the day subjects the microcircuits to flexing and fatigue due to change in temperatures. Over time this could lead to a break in the circuitry and result in system failure.

Leaving the computer on all the time puts excess wear on the mechanical components (the hard drive spindle motor and cooling fans).

Best compromise. First user in the morning turns it on; last user turns it off.

We leave our desktops on all the time allowing for scheduled utility tasks to run during overnight hours. We also restart the systems (to flush the RAM and reset the operating system) on a regular basis and routinely remove the case covers to clean out any dust that may have accumulated, especially around the fans and screens.

#3 -- Stop Popups!
Never click inside the window of a popup. Instead, close it by clicking on the X in the upper right corner. Many people are fooled into installing spyware applications by popups that promise to clean their system. If you receive a message saying it can help, assume it’s spyware and don’t click!

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3 Simple Ways To Save A Bunch Of Money When Buying A New Computer!

3 Simple Ways To Save A Bunch Of Money When Buying A New Computer!

by: Kris Bickell

Looking to buy a new computer?

Overwhelmed by all of the options available to you?

Stressed by the high cost of computers today?

For most people, buying a new computer does not have to be as stressful as buying a new car. Nor does it have to be as expensive. If you’re like most people, and you have a limited budget for buying a computer, then you need to try to get as much computer for your money as possible.

Here are 3 simple ways anyone can save money when buying a new computer:

1) Shop around for best deal.

Sounds pretty obvious. But many people don’t realize they don’t need the fastest, most expensive computer with the most “extras”. In fact, if you are already using an older computer, even the least expensive new computer will be a big upgrade. If you don’t know a lot about computers, you can learn a lot by shopping around. Ask lots of questions, compare prices, compare features, then find the best price. Shop at your local electronics store, and look for the best deals online. You’ll be surprised at how much money you can save by shopping around!

2) Install your own “extras”

Many computers you will find in a store have a lot of extra software already installed. While this is convenient, it is not always the best way for you to save money. Also, while many of these extras sound good, you don’t always need them. You can often find better deals by shopping around separately for your own software extras (such as a word processor, anti-virus, popup blocker, spyware removal, games, etc). And some of these you can get for free. So before you buy the “fully loaded” computer, ask yourself if you really need all the extras, then shop around to see if you can buy a scaled down computer - and get the extras yourself for much less!

3) Don’t buy extended warranty

If you are not a computer “techie”, the extended warranties offered by the computer retailers often sound like a good idea. After all, who wants to be bothered paying for service on a computer after you buy it. But keep in mind that most computers come with a warranty, and most computer problems will either happen at the beginning (when you still have the warranty in effect) or much later (when it might be cheaper to buy a new computer). Technology changes very quickly these days. So consider whether or not it’s worth the inflated price of the extended warranty. And, if you really feel you need the extended warranty, then ask to purchase it at a lower price. Not all retailers will negotiate on the warranty, but some will. And whether you buy the extended warranty or not, make sure you back up all your files periodically, just in case!

If you have an unlimited budget, consider yourself lucky. And if you do business on the computer, make sure you get what you need, while trying to keep the price down. At any price, buying something that does not fit your needs is not a good deal.

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